Privacy Policy

Who we are

Our website address is: https://billramoslaw.com.

Our privacy policy applies to information collected online from users of the site. This policy states what kind of information is collected by the site, when and how such information is used, how the information is protected, and the choices you have in giving your personal information.

What personal information is collected and how is it used?

The site collects personal information about our users directly from website visitors when they complete a contact form, from Web server logs, and through website cookies. We use the information primarily to provide web visitors with a more personal user experience and to deliver the information that users are seeking. We do not share any of the information provided to us with others unless we disclose it in our Privacy Policy or when it’s necessary for third parties to complete services for our clients.

Information Supplied by Users

If you fill out the contact form on the website, then you are voluntarily providing your personal information (such as e-mail address, name, phone number and matter). Such provision of information is totally and completely voluntary. In the event that chat is available through the site, you may be asked to provide information in order to use the online chat. We will never ask for sensitive personal or financial information, hereinafter referred to as, “Sensitive Information,” and do not directly collect credit card information, as payments are handled by a third party payment processor (LawPay/Gravity Legal). If you submit any Sensitive Information, you do so at your own risk and we will not be liable to you or responsible for consequences of your submission. Information that users provide to us via the contact form or an online chat will be used to respond to your questions. We may also use information you provide to us to communicate with you in the future. If you do not wish to receive such communications, you may opt out (unsubscribe) via the process described below.

Web server logs

When you visit the site, we may keep track of information about your browsing and store that information in our web server logs, which record activities on our website. These servers automatically make an electronic capture of this information. Examples of the information collected includes:

Your unique IP address; the name of your Internet service provider; the town/city, county/state and country that you access the website from; the type of browser or device you use; the number of links you click and pages you visit on the site; the date and time you visited; the web page from which you arrived to our site; the pages you viewed on the site; and any searches you did via our site(s).

The information we collect in our web server logs help us administer the website, analyze usage, and protect our website, and its content, from unauthorized use.

Cookies

In order to offer a more personalized experience, our website might use cookies to store and help track information about you. Cookies are small pieces of code that are sent to your browser from a Webserver and stored on your device’s hard drive. The use of cookies is common and most browsers are initially set up to accept cookies. If you do not wish to allow cookies, you can set your browser to either notify you when you receive a cookie, or to refuse to accept cookies.

How is personal information protected?

We take appropriate security measures to help protect your personal information from accidental loss and from unauthorized access, use, or disclosure. However, although constantly protecting against any and all breaches, like most other entities, we cannot guarantee that unauthorized persons will never be able to defeat our security measures.

Who has access to the information?

We will not sell, rent, or lease mailing lists or other user data to others, and we will not make your personal information available to any unaffiliated parties, except as follows:

To agents, website vendors and/or contractors who may use it on our behalf or in connection with their relationship with us; and if we are unable to assist with your matter but know an unaffiliated attorney or firm that may be able to help you, we may refer you and share information you provided us with that party.

How can I opt out of future communications (unsubscribe)?

You may opt out of any future contacts from us at any time by using the “Unsubscribe” link included in our e-Newsletter. Contact us via our contact form or by direct email to bill@ramoslaw.net at any time to ask what data we have about you, if any’ to change/correct any data we have about you’ to ask us to delete any data we have about you’ and/or to opt out of future communications from us.

If you have any additional questions or concerns about this privacy policy, please contact us via our contact form or by direct mail to our mailing address as listed on our website. If our information practices change in a significant way, we will post those changes here. 

Communication Policy

All communications are conducted via email or scheduled calls. Incoming emails are checked regularly and are responded to in a timely manner. All communications received outside business hours or on holidays will be addressed during regular business hours. Responding to emergency communications will be based on the reason for the emergency.

Meetings Policy

Meetings will be conducted remotely via telephone, cell phone, Zoom, Webex, Google Duo, or almost any other manner that allows voice and or video communications.

Confidentiality:

During remote calls and virtual meetings, it is the client’s responsibility to ensure their communications with the firm remain protected by the attorney-client privilege. This requires ensuring that no one can overhear them while discussing their matter with the attorney or the firm